Director, Product Delivery

The project management and delivery team ensures the success of delivering high quality product offerings all across our platforms. We work with various stakeholders to tackle blockers, manage the timeline and enhance the existing workflow and tools to acheive release efficiency across all products launch.

As a senior member of the Crypto.com Product Delivery team, you will be working closely with other Delivery colleagues, Product, Engineering and key stakeholders to build the future way users buy/sell/store and spend Cryptocurrencies. The Delivery team keeps all stakeholders aligned and responsible for the success of delivering projects on time. As a hyper-growth company, we are looking for people who take ownership and embrace changes as the organization evolves. 

• Support the CPO in identifying and communicating clear strategies and roadmaps that support Crypto.com as an innovative, product-led organization 
• Manage complex, large-scale cross-team, cross-functional technology build initiatives. 
• Ensure clear requirements for new-to-market products and feature enhancements.  
• Interface with Engineering, Compliance, Legal, Risk and Operations, Security and other teams to define requirements and impacts, estimate work efforts, define milestones and manage resources. 
• Deliver results by working with cross-functional teams from ideation to launch 
• To support the conversion of launched projects into effective ongoing run operations. 
• Track progress, resolve dependencies, evaluate risks and create clear dashboards to communicate status to management and project stakeholders. 
• Design and track metrics around initiative goals, and make decisions based on data. Where required, promptly and clearly escalate issues to drive speedy resolution to issues or blockers. 
• Work with QA teams to ensure thorough testing for high quality, on spec deliveries.
• Orchestrate technology initiatives with business feature deliveries to ensure the coordination between teams and balance out tech and business priorities. 
• Facilitate and maintain documentation with developers for different audiences such as production support playbooks and API documentation.  
• Maintain deployment workflow and improve knowledge discovery to empower the team.

• 10+ years of relevant work experience in project and/or program management in a software applications development environment.
• Experience working as a software consultant is a plus
• A deep understanding of the crypto / web3 / innovation spaces including deep exposure to crypto projects/token development / smart contracts Working knowledge of how crypto products and markets are developed and utilized
• Experience working in a crypto or web3 organization / DAO / project
• Exposure to Agile and Scrum development methodologies
• Experience communicating with technical and non-technical stakeholders across multiple business units. 
• Excellent problem-solving skills and the ability to align the efforts of disparate groups to achieve a common goal
• Excellent communication and interpersonal skills. Mentoring skill is a plus
• Clarity of thinking and resourcefulness - to show strong decision-making capability and leadership in respectfully driving outcomes under time and resource pressures
• Fluent in verbal and written English
• Experience in using JIRA/Confluence  
• Strong Excel skills PMP, CSM, PSM, ACP certifications are preferred

Life @ Crypto.com

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. 

Are you ready to kickstart your future with us? 

Benefits

Competitive salary 

Medical insurance package with extended coverage to dependents 

Attractive annual leave entitlement including: birthday, work anniversary

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  

Work Perks: crypto.com visa card provided upon joining 

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com:

Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at https://crypto.com. 

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.